American Wood only offers the highest quality of wood furniture built to last generation to generation. Each plank in our furniture is unique, and features beautiful, natural, variations in color. Lighter pieces were closer to the bark, and darker pieces were closer to the core of the tree. Natural markings will occur on some of your pieces, such as knots where tree branches grew. This only attests that your piece is genuine solid hardwood, with all its wonderful features. These are normal characteristics that will not affect the performance of your furniture.
We stand behind what we are selling. Every furniture item purchased through us will receive a 10-year residential use warranty. This protects you in the event of any breakage or cracks in the furniture due to manufacturing defects. Natural wood may display small splits, knots, joint lines, and other organic features. These are normal characteristics and are not considered manufacturing or quality defects. Limited Lifetime Warranty does not cover contraction, expansion, or any effects due to extreme high and low humidity
Our Limited Lifetime Warranty does not cover damage due to normal wear and tear, misuse, accidents, improper care, or natural disasters. Please refer to our care guide on how to properly take care of your pieces.
Reach out to support@americanwood.com if there are any questions regarding warranty or claims.